Vancouver, Canada: July 28, 2010 - Absolute® Software Corporation ("Absolute" or the "Company") (TSX: ABT), the leading provider of firmware-based, patented, computer theft recovery, data protection and secure computer lifecycle management solutions, announced today the expansion of its Computrace® persistence technology to support Absolute Manage, Absolute's lifecycle management solution.
Beginning today, Absolute Manage will be supported by Computrace persistence technology, becoming the world's only self-healing lifecycle management solution.* With this new capability, the Absolute Manage application agent will self-heal (or automatically reinstall) in the event that it is removed or disabled on a computer being managed by IT. According to a survey of IT professionals in mid-to-large-sized organisations carried out by Info-Tech Research Group, traditional IT asset management technology is vulnerable to user or thief tampering. Approximately 28% of the time, the critical discovery agent installed on computers is disabled - effectively rendering it unreachable for IT staff tasked with managing it. **
According to John Livingston, Chairman, and Chief Executive Officer of Absolute, "When we set out to revolutionise the way computers are managed and protected, we realised that no single factor is more important than maintaining a consistent, tamper-resistant, virtual tether to each computer. The result of this vision was our patented Computrace BIOS-persistent self-healing technology. This technology is so proven that it is installed at the factory by the world's leading computer makers. Today, we are taking that fundamental building block to the must-have category of computer lifecycle management solutions. It truly sets Absolute Manage apart from traditional lifecycle management tools."
Absolute Manage provides organisations with an easy and automated way to manage PC and Mac® computers, as well as Apple mobile devices, from a single interface. IT administrators using Absolute Manage can efficiently manage all their assets by automating time-consuming IT processes.
Some of the capabilities of Absolute Manage include:
With the tamper-resistance provided by persistence technology, IT departments will have an added degree of confidence that despite day-to-day challenges of managing computers, they can count on Absolute Manage to be fully-functional on all of their computers.
"We've found that managing mobile users represents the biggest pain point in client management," said Terrence Cosgrove Sr. Research Analyst at Gartner. "The biggest problems with mobile users are visibility and supportability. Our research has found that notebook TCO is about 18% to 23%*** higher than that of desktops, largely because of the complicated management situation that notebooks create."
How Computrace Persistence Works
Support for persistence technology is built into computers from the leading computer manufacturers during the manufacturing process. Each day, Computrace technology silently communicates with the Absolute Monitoring Center over the internet. In the event that Computrace is removed or disabled, Computrace persistence technology will take action to self-heal - ensuring that Computrace remains installed on the client computer. With the expansion of persistence for Absolute Manage, Computrace technology will also perform a health check for the presence of the Absolute Manage application agent. If the agent is missing, Computrace technology will initiate the process to reinstall the agent. Embedded in the firmware, Computrace persistence technology can survive operating system re-installations, as well as hard-drive reformats, replacements and re-imaging. For more information on Computrace persistence technology, please visit: www.absolute.com/persistence.
Pricing and availability: Persistence technology is available immediately at no additional cost to Absolute Manage customers.
* For a complete list of firmware-supported computers, see www.absolute.com/firmware.
** "Where's Your Laptop? Incorporating Laptops into IT Asset Management Practices," Info-Tech Research Group, 2010
*** Gartner, Inc. New Approaches to Client Management, Terrence Cosgrove, Ronni J. Colville, February 25, 2010.
About Absolute Software
Absolute Software Corporation (TSX: ABT) is the leader in tracking, managing and protecting computers and mobile devices. The Company's Computrace, Absolute Manage and LoJack® for Laptops solutions provide theft recovery, data protection and computer lifecycle management capabilities to organisations and consumers. The Company's software agent is embedded in the firmware of computers by global leaders, including Acer, ASUS, Dell, Fujitsu, General Dynamics Itronix, HP, Lenovo, Motion, Panasonic and Toshiba, and the Company has reselling partnerships with these OEMs and others, including Apple. For more information about Absolute Software, visit www.absolute.com and http://blog.absolute.com.
About UniPress Software Ltd:
UniPress Software was established in 1988 and has been a distributor of support and asset management solutions for the past decade. UniPress has hundreds of customers based throughout UK and Ireland ranging from SME's to large multinational companies. UniPress is the official partner of MacsDesign Studio for Web Help Desk in the UK and Ireland. More information can be found on the Unipress Software website.
This press release contains forward-looking statements that involve risks and uncertainties. These forward-looking statements relate to, among other things, the expected performance, functionality and availability of our services and products, and other expectations, intentions and plans contained in this press release that are not historical fact. When used in this press release, the words "plan," "expect," "believe," and similar expressions generally identify forward-looking statements. These statements reflect our current expectations. They are subject to a number of risks and uncertainties, including, but not limited to, changes in technology and general market conditions. In light of the many risks and uncertainties you should understand that we cannot assure you that the forward-looking statements contained in this press release will be realised.
©2010 Absolute Software Corporation. All rights reserved. Computrace and Absolute are registered trademarks of Absolute Software Corporation. LoJack is a registered trademark of LoJack Corporation, used under license by Absolute Software Corporation. LoJack Corporation is not responsible for any content herein. Computrace U.S. patents No. 5,715,174, No. 5,764,892, No. 5,802,280, No. 5,896,497, No. 6,244,758, No. 6,269,392, No. 6,300,863, and No. 6,507,914. Canadian patents No. 2,284,806 and No. 2,205,370. U.K. patents No. EP793823 and No. GB2338101. German patent No. 695 125 34.6-08. Australian patent No. 699045. Japanese patent No. JP4067035. The Toronto Stock Exchange has neither approved nor disapproved of the information contained in this news release.